Terms and Conditions

These terms and conditions (“Terms and Conditions”) govern the purchase, sale, and use of gift cards and gift certificates (“Gift Cards”) issued by Perfumes Los Angeles, Inc.(“Perfumes Los Angeles,” “we,” “us,” or “our”). Purchases made using Gift Cards are subject to our Website Terms of Use (https://perfumes.la/policies/terms-of-service) in addition to these Terms and Conditions, and such Website Terms of Use are incorporated herein and made a part of these Terms and Conditions by reference. Perfumes Los Angeles reserves the right to update and/or change these Terms and Conditions at any time without notice. Use of a Gift Card constitutes your acceptance of these Terms and Conditions.

Balance Check

Information regarding the balance of your Gift Card is available by calling 213.746.7774. You may also inquire regarding your balance at any of our stores. The balance you receive when inquiring is an estimate only. In most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the balance adjustment is delayed. 

Redemption in-store:

This gift card can be used to purchase any product at Perfumes Los Angeles stores in downtown LA by default. If you like to use the gift card to purchase on www.perfumes.la, please see next section.

Gift card can be programmed to be used in-store or on the website but not on both at the same time.

Redemption on www.perfumes.la:

By default, all gift cards are programmed to be used to purchase in-store, if you would like to use the card on www.perfumes.la, fill out this form and we will transfer the gift card balance to be used online.

Once the Gift Card is programmed to be used on www.perfumes.la, it cannot be used to purchase in-store.

Redemption Restrictions:

  • The Gift Card is not refundable or redeemable for cash or credit, unless required by law.
  • Except as otherwise provided, any unused balance will remain on the Gift Card and is non-transferable.
  • The Gift Card can only be programmed to be used either in-store or perfumes.la but never both at once. Once the balance is transferred to your online account, it cannot be used to purchase in-store.
  • The Gift Card may be used to make purchases only up to the available balance on the Gift Card. The available balance of the Gift Card is reduced by the amount of each purchase of goods or services and by other deductions, if any, that may be required by law.
  • If you want to use the Gift Card to make a purchase that exceeds the available balance on the Gift Card, you must combine the use of the Gift Card with additional payment from another funding source. You agree that we are not responsible if you do not have enough funds on your Gift Card to facilitate a transaction.
  • The Gift Card is not reloadable, and is not for resale.


Perfumes Los Angeles permits returns and exchanges of merchandise purchased using a Gift Card for up to seven (7) days following the purchase date. All returns for purchases made using a Gift Card will result in credit to the Gift Card or issuance of a new Gift Card in the amount of the return.

Lost Card/Stolen/Damaged Card:

Perfumes Los Angeles is not responsible for lost, stolen, damaged, or destroyed Gift Cards, or use of a Gift Card without your permission, and Perfumes Los Angeles will not issue a replacement Gift Card in these circumstances.

General Terms:

  • Perfumes Los Angeles reserves the right to correct a Gift Card balance if we believe that a clerical, billing, or accounting error has occurred. We further reserve the right to deactivate, cancel, or suspend any Gift Card if we suspect fraud, unlawful activity, or improper Gift Card use.
  • The Gift Card is not a credit, debit, or charge card. No implied warranties attach to it.
  • All personal data collected during the sale and use of Gift Cards will be treated in accordance with our Privacy Policy found at (https://perfumes.la/policies/privacy-policy). 
  • If any provision of these Terms and Conditions is determined to be invalid, illegal or unenforceable, the remaining provisions of these Terms and Conditions remain in full force to the extent permitted by law. These Terms and Conditions are governed by the laws of the State of California.