Perfumes Los Angeles | Claims Forms | English

  • Perfumes Los Angeles | Claims Forms | English

    You can find your ticket number on your physical receipt (top left corner), in your confirmation email, or on the invoice provided to you.

    Please describe your issue in detail. Include the item name, how many items are affected, when you purchased them, and what the problem is.

    Maximum number of images: 5. Each image must not exceed 20 MB.

    Maximum number of videos: 5. Each video must not exceed 20 MB.

    By submitting the support form, you agree to Perfumes LA's terms. Valid proof of purchase is required. Claims for missing, damaged, or incorrect items must include evidence and meet deadlines. Decisions are at Perfumes LA’s discretion. Fraudulent or duplicate claims are prohibited.